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Expert Intervention for Every Mile, Move, and Repair.

Dwelling shipments? Cars unexpectedly out of service? Missed deliveries? Car repair invoices that look like hieroglyphics? 

You need a rail expert. Leveraging our industry-leading rail management platform, our Managed Services team takes care of everything from working with railroads to auditing repairs — handling the headaches so your rail operations stay on track. 

Customer service agent talking on headset in office

Disruptions? Avoided. Dwelling cars? Addressed.

Rail operations? Reliable. 

Rail Managed Services

Your Partner for Optimized Rail Shipping

Shipment Expediting & Monitoring

Eliminate disruptions with expert shipment oversight and exception mitigation:

  • Reduce unnecessary dwell with a dedicated resource for idle railcar monitoring
  • Eliminate hours wasted on the phone with done-for-you carrier customer service interventions and diversions
  • Get cars back in service faster with expert bad order monitoring and status updates 
  • Simplify shipping instructions with TransmetriQ-maintained routes and shipping patterns 

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Car Repair & Freight Invoice Auditing

Eliminate hours comparing invoices to quotes, rates, AAR rules, and lease terms with expert-led audits:

  • Seasoned auditors use TransmetriQ software to uncover more exceptions, rebuttals, and rebilling opportunities
  • Expert‑maintained lease records improve rebilling accuracy
  • Quick dispute initiation reduces manual, time‑intensive work
  • Clear tracking of invoice approval and payment status in TransmetriQ makes communication with your teams seamless
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Rail Fleet Health & Lease Optimization

Improve uptime and fleet availability with expert-led car health management and lease optimization:

  • Reduce unexpected downtime with 24/7 fleet health monitoring 
  • Improve maintenance program and AAR/FRA compliance with done-for-you program setup, execution, and reporting
  • Reduce spot leasing with improved understanding of upcoming out-of-service time
  • Easily identify problem cars, unusual spend, and car performance with curated reports and expert analysis
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Improve Fleet  Performance
Gain Reliable Shipping Cycles
Reduce Repair Spend
Eliminate Labor-Intensive Interventions
Identify Strategic Opportunities
Optimize Fleet Size & Leasing Decisions
Maintain Focus on Core Priorities
Eliminate Hours Maintaining Data

Why TransmetriQ

All of the powerful insights our platform provides, acted on by industry experts.
  • Reliable, Real-Time Data: Our platform is powered by Railinc, providing the fastest, most comprehensive visibility into movement and asset health event data in North America. Predictions powered by our exclusive shipment history drive unparalleled accuracy.
  • Longstanding Carrier Relationships: Railinc has been a critical component of the rail industry for nearly three decades, working directly with the railroads on a daily basis. 
  • Deep Industry Expertise: Not only do we have thorough knowledge of industry operations, AAR rules, and best practices, but we also have early awareness of upcoming changes. Our teams meet with AAR committees regularly and will have your rail operations ready to meet any new standards.
  • Award-Winning Customer Service & Software: We've earned recognition from the Stevie® Awards for customer service, Food Logistics as a Top Software & Tech Provider, and Progressive Railroading’s Readers’ Choice for Best Technology, and more. Our customer service team is available 24/7, ensuring support is there when you need it.
TransmetriQ Rail Software Direct Integrations