Bruce Harbridge Named Lead of TransmetriQ Managed Services

TransmetriQ, a Railinc® brand and leader in rail shipment visibility, announced that industry veteran Bruce Harbridge has been named Lead of TransmetriQ’s Managed Services division, which combines industry expertise with advanced rail software to help rail shippers and fleet operators improve efficiency, reduce costs, and eliminate time-consuming operational tasks. 

Providing Expert Intervention for Optimized Rail Shipping and Fleet Operations

The TransmetriQ Managed Services team delivers expert intervention for every mile, move, and repair, leveraging TransmetriQ’s industry-leading rail management platform and Railinc’s extensive data network. The service enables customers to stay focused on core business priorities while TransmetriQ experts manage day-to-day rail challenges such as shipment delays, repair billing, and fleet health monitoring.

“Rail operations are complex and time sensitive. By combining reliable data, powerful software, and human expertise, the TransmetriQ Managed Services offering enables shippers and fleet owners to operate smarter, leaner, and with less stress,” said Mika Majapuro, VP, TransmetriQ Product Management. “We are excited to welcome Bruce to lead and grow the business to its full potential. He brings deep operational expertise, strong problem-solving capabilities, and a practical understanding of the challenges shippers face every day.”

Harbridge is a seasoned rail industry leader with nearly two decades of experience in rail software, day-to-day operations, and asset management. Since entering the industry in 2005, he has developed a comprehensive understanding of the rail ecosystem. Harbridge began his career in hands-on technical roles as a tank car welder and advanced into facility management, before moving into data-driven roles with Wells Fargo, RAS Data Services, and Railinc.

For the past decade, Harbridge has focused on fleet management, building deep expertise in repair invoice auditing, resolving complex shipper challenges, and managing lease assignments and terminations. His extensive experience working within Railinc systems prior to joining the organization further strengthens his ability to bridge operational and data environments while delivering value for customers.

Comprehensive Support for Every Stage of Rail Operations 

The TransmetriQ Managed Services team provides four core areas of support:

Shipment Expediting & Monitoring
Continuously monitors shipments to catch risks early, keep freight moving, and reduce delays and missed deliveries.

Car Repair Auditing
Reduces repair costs and manual auditing by automatically validating invoices against rules and lease terms, catching over 95% of exceptions and preventing unnecessary charges.

Freight Invoice Auditing
Validates freight invoices against contracts and tariffs to reduce overpayments.

Fleet Health & Uptime Optimization
Handles maintenance, lease, and AAR/FRA compliance work, revealing out-of-service risk, problem cars, mileage overages, and expected costs.

Powered by Data. Backed by Experience.

Managed Services is powered by Railinc’s industry-wide data infrastructure, providing the fastest and most comprehensive event-based railcar movement and asset health visibility in North America. TransmetriQ combines this critical data with decades of operational expertise and longstanding railroad relationships to deliver dependable results.

Railinc has been a trusted partner to the North American rail industry for more than 75 years. TransmetriQ’s award-winning software and customer service ensure customers receive both cutting-edge tools and continuous expert support.

“Take railcar repair billing, for example. The rulebooks covering repair billing are more than 1,000 pages long,” added Harbridge. “That’s a lot to ask shippers to not only memorize but also to stay up to date on, especially when their core business is not rail. On average, customers using our auditing services are spending 10% less on their car repair invoices each year.”

To learn more, visit TransmetriQ Managed Services.